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Administration

Amy Strub, Lead Billing Specialist

Jade Smith, Mental Health & CBS Program Assistant

Amy Strub, Lead Billing Specialist

 Amy Strub is a billing specialist with over 18 years of experience in the healthcare industry. She has worked with various medical providers and insurance companies, ensuring accurate and timely billing and reimbursement. She is also familiar with the latest coding and compliance standards, such as ICD-10 and HIPAA. 

Amy is passionate about her work and strives to provide excellent service for HSI clients and staff. She is always eager to learn new skills and improve her knowledge of the billing process. 

When she is not working, Amy likes to play golf and spend time with her husband, Brian. She loves playing frisbee with their two dogs, Jax and Maddie. She also likes to bake, garden, and explore new places with her family. 

Madisyn Smith, Mental Health Court Program Assistant

Jade Smith, Mental Health & CBS Program Assistant

Amy Strub, Lead Billing Specialist

 Madisyn Smith serves as the Mental Health Court Program Assistant where she plays a key role in supporting clients as they navigate both recovery and the legal system. She coordinates appointments, ensures compliance with program policies, and facilitates communication between clients, service providers, and legal professionals. 

She is currently pursuing a degree in Administrative Specialist with a Medical Emphasis at the College of Western Idaho. 

Outside of work, Madisyn enjoys watching basketball, spending time with her dogs, and traveling. 

Jade Smith, Mental Health & CBS Program Assistant

Jade Smith, Mental Health & CBS Program Assistant

Talia Hayden, Caldwell Reception

 Jade Smith is the Mental Health Program Assistant at Human Supports of Idaho, where she plays a vital role in keeping the clinic’s operations running smoothly. She supports both clients and clinical staff by managing scheduling, coordinating services, and maintaining clear communication throughout the care process. With a strong sense of organization and a client-centered approach, Jade helps create a supportive and efficient experience for those seeking mental health services. 

Her work ensures that providers can stay focused on care, while clients feel guided and supported every step of the way. Jade’s reliability and dedication make her an integral part of the team. In addition to her role at the clinic, she is currently enrolled at the College of Western Idaho, pursuing General Studies as she continues to expand her knowledge and professional development. 

When she’s not supporting the team at the office, Jade likes to unwind by listening to music and spending time with her friends, family, and pets. Whether it’s a quiet afternoon by the river, a weekend at the lake, or just hanging out with the people she cares about, her love of music and the outdoors helps her stay balanced and ready for whatever the day brings. 

Talia Hayden, Caldwell Reception

Talia Hayden, Caldwell Reception

Talia Hayden, Caldwell Reception

 As a dedicated and friendly receptionist, Talia is the first point of contact for clients and visitors, ensuring a warm welcome and efficient service every day. She manages front desk operations and supports the smooth functioning of the office with professionalism and care. Outside of work, Talia enjoys exploring various forms of artistic expression, staying active with regular physical exercise, and spending quality time with her beloved dog Mimi.    

Jonathan Hyon, Boise Reception

Talia Hayden, Caldwell Reception

Jonathan Hyon, Boise Reception

 Coming Soon!

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